Frequently Asked Questions
Everything you need to know about your Imeca home improvement journey.
What is the typical delivery timeframe for large furniture or hardware orders?
Standard shipping usually takes 3-7 business days. For larger items or bulk hardware orders, delivery times may vary based on your location and carrier availability.
What is your return policy for home improvement products?
We offer a 30-day return policy for most unused items in their original packaging. Please note that custom-cut materials or special orders may be subject to a restocking fee.
Do you offer professional installation services?
While Imeca primarily provides high-quality materials and hardware, we can recommend certified local contractors to assist with your home installation needs.
Are your hardware products covered by a warranty?
Yes, most of our decorative and functional hardware comes with a manufacturer's warranty covering defects in material and workmanship under normal residential use.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later financing options at checkout.